Elevating Your Team from Good to Exceptional

Our program is designed to turn your team into expert communicators while equipping leaders to achieve significant enhancements within their organizations. This approach fosters greater confidence, builds trust, and accelerates the closing of dental treatment plans.

Connect

convince

the best influencers are the best communicators

Many of the issues facing dental organizations today are not due to a lack of technology (such as CRM systems or video conferencing), product shortcomings, or even economic conditions.

The main reason dental professionals often miss their targets—and consequently impact your results—is their deficiency in essential communication skills needed to excel in the top tier of their field.

These crucial "soft skills" include:

Positioning

as a Trusted Advisor:

Effectively establishing themselves as knowledgeable authorities in front of any audience.

Asking Insightful Questions:

Identifying and addressing the real business challenges of prospects that competitors may overlook.

Handling Questions with Confidence:

Skillfully responding to any inquiry without hesitation while keeping the conversation on track.

Ability to adapt with change:

Seamlessly adjusting to every patient at any time, no matter the situation.

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Our Approach
Our coaching program goes beyond merely instructing your team on what to say; it focuses on reshaping their mindset regarding communication and engagement.

We focus on 4 principles:

Effective Communicators are Key:

The most successful dental professionals excel in communication, fostering trust and understanding with patients.

Internal Practice First:

Before applying strategies with patients, we encourage the team to practice and refine their skills internally, ensuring confidence and clarity.

Active Involvement of Leadership:

Practice leaders don’t just oversee operations; they actively train and mentor their teams, fostering a collaborative learning environment.

Commitment to Continuous Growth:

We cultivate a culture of ongoing improvement, where learning and development are integral to the team’s success.

Once your team excels in our coaching and training program, they'll benefit from:

A culture focused on ongoing improvement

team members recognized as trusted advisors

Greater confidence among sellers

Higher retention rates for the organization

More effective leadership with financial presentation

faster case acceptance and sales processes

Improved collections and revenue performance

Enhanced collaboration within the team

What's Included?

An All-Inclusive Program

Leadership Coaching

Monthly coaching sessions with leadership are vital for dental teams to enhance performance. These meetings allow teams to celebrate successes, address setbacks, analyze trends, review feedback, and engage in role-playing scenarios. This collaborative approach helps build confidence and improves communication, guiding the team toward ongoing success

process streamlining and optimization

insights into both the strengths and weaknesses of your sales process. By examining these areas, your team can make informed adjustments to enhance overall performance. This fresh perspective enables you to fine-tune strategies and improve efficiency, ultimately leading to better outcomes for your practice.

Team Coaching

a safe space to identify obstacles, share experiences, and brainstorm effective solutions. By focusing on the immediate needs of your team, you can enhance their resilience and adaptability, ultimately leading to improved performance and patient engagement.

Feedback and reviews

we’ll review presentations to pinpoint key areas for improvement and provide direct feedback. Group discussions will address relevant challenges, fostering a collaborative environment. We'll also assist in refining your call review processes and encourage a culture of peer feedback, helping your team continuously grow and excel.

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<--start here

Topics covered based on your needs:

influential communication

address customer and patient concerns, instill urgency and action, navigate complex situations, and present with confidence and authority.

video conferencing

learn to “humanize” your outreach by embracing 1-to-1 video technology gaining more inbox visibility, and better understanding from patients on their needs.

Appointment Demos

run more effective demos that use powerful discovery questions to help customers or patients sustain compliance and completion.

Emotional Presentations

master your performance and learn how to best present yourself and messages when conducting any presentation.

assignment selling

your team will learn how to leverage content throughout the process in order to educate patients or customers ahead of calls or appointments. improve the experience, quality, and accelerate the process to completion.

What does the process look like?

Book a call with us

meet directly with one of our coaches. This will allow you to evaluate whether the coach is a suitable match for your team, and we’ll ensure that we can deliver the value you seek.

skillset diagnosis + Planning

once an agreement is finalized, we will work together with your leadership to evaluate your existing process. We’ll provide recommendations and assist in the preparation for initial workshops to improve our offerings and expand upon our capabilities when it comes to design and production.

Initial Conference (Virtual)

Together, we'll unify your organization around the program's what, how, and why, eliminating resistance and setting a tone for quick wins.

schedule

Training &
Continuous Improvement

We will work together to align your organization with the program’s objectives, methods, and rationale, reducing resistance and establishing a foundation for achieving quick wins in case acceptance, scheduling, and complainces.

how long is the coaching program?

in our experience, a minimum of six months is essential to fully realize the program's advantages through training, feedback, and ongoing support. Many organizations opt to extend their partnership with us beyond this initial period.

how much will it cost?

The cost of our programs range, depending primarily on the needs and the size of the organization.

Typically, clients allocate around $10,000 per month, though this amount can fluctuate based on specific requirements and operational scale.

For larger companies, especially those with hundreds of sales representatives, monthly investments usually range from $25,000 to $50,000. This increased investment is necessary to accommodate the extensive training required for larger teams.

Additionally, at the start of our partnership, there is a one-time commitment fee of $10,000. This fee includes access to crm software plus Apex member certification, granting your entire team access to a wide range of courses and training resources that your coach will utilize during the program.

What results can I anticipate?

If your organization adheres to our program as directed by your coach, you can expect a 5-10% increase in closing rates within the first six months for your entire team. Additionally, many of our clients experience a 10-25% decrease in the average time it takes to close a deal.

Is this right for you?

At apex coaching, we specialize in developing crucial communication skills that empower your team to engage effectively with others and impress your patients.

Our program could be an excellent option if you're facing challenges such as:

Low success rates in case acceptance and scheduling
Lengthy cycles of following up to schedule or complete treatment
Losing patients that you should have secured
Costly errors made by your team
Lack of a feedback-driven team culture

Are we the right partner for you?

We recognize that our coaching approach isn’t for everyone. Organizations that excel in our program typically:

Are guided by motivated leaders who are dedicated to hard work
Invest in their team’s development and success
Hold their teams accountable
Appreciate constructive feedback and strive for excellence

If this resonates with you, our program may be the ideal fit.